North American Direct-to-Consumer Laboratory Testing Market is expected to reach US$ 31.3 Bn with a CAGR of 22.6% from 2021 to 2031.

When it comes to direct-to-consumer (D2C) laboratory testing, flexibility is often overlooked. Complicating matters, commercially available packages differ widely in their flexibility and cost. For instance, some vendors offer LIMS with the ability to add D2C aspects. But this often means spending money on custom programming that your lab doesn’t need. In addition, custom LIMS and the programming associated is time-consuming and may not provide the the flexibility required by your lab. As a lab owner or general manager, when deciding on digital solutions, you must cut costs without undermining functions and throughput. You can do this by mapping out decision points and parallel processes, VOLA is here to help.

Whether you’re looking for a solution that’s cost effective and easy to use, or you’re more concerned with data integrity, a SaaS D2C testing solution can help you meet your requirements. The following are just a few of the advantages you’ll enjoy by using a SaaS D2C Testing Solution.

Easy to use

Traditional digital solutions require intensive installation accompanied with extensive training, and obviously are expensive. Ease of use is a key factor for implementing D2C testing solutions. A suitable system will have the ability to automate procedures and generate detailed data on samples. It will also have the ability to track inventory, chain of custody, and interface with other workflows. The right D2C testing solution will be able to perform specific tasks automatically, while minimizing the time and effort spent on others. VOLA is one such software that can be customized to meet the specific needs of a laboratory, making it one of the easiest and comprehensive platforms on the market. Moreover, it is ideal for managing data, workflows, and systems operations.


Choosing a SaaS based D2C testing solution is a smart way to streamline your laboratory management and save money at the same time. The VOLA package is a cross-platform software that combines productivity and a communications interfaces. These include the ability to pay on a pay-as-you-go basis (Pay As You Go), which allows the users to pay only for the services they use without having to spend money on unnecessary software and IT resources. Additionally, SaaS provides a high level of security, which ensures that your data is safe while avoiding potentially costly data breaches.

Furthermore, using a SaaS D2C testing solution allows you to monitor different laboratory functions and analyze trends, which will lower your operating costs. These tools also allow you to track inventory flow, cash flow, performance of consultants, and overall business fluctuations. You can use these metrics and KPIs to make performance-based adjustments that will keep lab operations focused on growth. And because of its flexibility, you can change your subscription as often as you need to, adding more users or modifying resources. Once you determine VOLA is a great fit, you will only be charged for the services you use. As a result, you will not be burdened with the cost of IT resources or an upfront investment. You can customize the software according to your specific needs and specifications. You will also have access to a permission-based central database that is accessible to all members of your lab, allowing for easy collaboration among team members.

Modular Design

Intentional modular design is another way to avoid complexity. D2C testing solutions with an intentional modular design separate functionality into manageable components or silos. This allows for structured addition of new functionality, while minimizing the impact on the overall system design. This type of solution might include the ability to calibrate and schedule maintenance for instrument interfaces. In addition, it also supports interfacing with third-party systems, such as QC software and data management solutions.

Accessible from anywhere

Unlike many burdensome LIMS systems, VOLA offers the advantage of not requiring a firewall or VPN. All your lab and team will need to access the SaaS is Username and Password. This allows your team the flexibility of a responsive solution that can be accessed on browsers via computers as well as mobile devices. Accessible inputs span the entire range from keyboards through touch screens, and scanned barcodes.

Data integrity

Data integrity is always a priority. VOLA’s SaaS Platform takes all steps to ensure your data and, more importantly, your patient’s data is protected. VOLA manages backups and failover plans for your solutions.  In order to maintain data integrity, choose a D2C solution that promotes versioning. This means that if the software changes, the current configuration is reflected in subsequent versions. Our solution automatically also confirms that your operating a version-compatible. This ensures you will not may have to perform revalidation, SDLC documentation updates, or regression testing.

Central repository for data

Using VOLA’s D2C testing solutions allow you to manage sample management and data aggregation across your laboratory.  And because it is fully integrated into your digital operations, you can access the data from anywhere at any time. In addition to being convenient, VOLA provides quality controls and allows you to centrally store and manage data. You can also use it to provide real-time status updates to doctors and filter results to your patients effectively and efficiently.

To sum it up

By using a VOLA, a lab can focus on the science of testing and analysis rather than spending precious resources on developing bespoke software. Additionally, our solutions allow laboratories to collaborate across different locations and disciplines by automating tasks and reducing the risk of human error. Our solutions can be tailored to the lab’s workflow and help customers achieve high-quality results without the hassle of managing samples.

Interested in a demo to see our platform can be optimized for your laboratory needs? Contact us to schedule a demo with the VOLA team today!

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About VOLA
Our mission is to support the rapidly growing digital transformation of the healthcare industry. We do this by equipping medical offices and telehealth providers with customizable and affordable technology. One of our key differentiators is our ability to connect laboratory tests into the workflow of telehealth services. Additionally, we have a dedicated SaaS product line to support laboratories and laboratory marketing organizations.



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