Yes, VOLA websites are safe. Since each Web Site (VOLA white labeled) can provide patient information, we have ensured that each site complies with all current HIPAA guidelines. We are pleased to reassure people that its Internet security measures are continually updated and monitored and that all patient results transactions are protected and safe.
NOTE: Secure pages (https:) will display a “lock” on your browser window, indicating that all the information submitted through that page is encrypted and protected.
There are a number of ways that we ensure the security of your information…
We exercise great care in providing secure transmission of your information from your computer to our servers. When you transmit personal information to us, we encrypt it using Secure Socket Layer (128 bit SSL), the industry-standard encryption technology. Encryption provides a secure means to protect your information as it passes over the Web to our servers.
Our servers and other technical infrastructure are protected from network intrusion using firewalls and other means.
Our employees and contractors have occasional, legitimate needs to access our data servers for purposes of system troubleshooting and maintenance. We ensure that such access is granted only to those who have such needs. All such individuals have signed confidentiality agreements and are continually made aware of their obligations regarding user information. Access is controlled via pre-assigned user
accounts that require multiple levels of authentication. All staff members are periodically trained regarding security protection of their personal workstations
The facilities that house our servers, network devices, backup data storage media, and other equipment and information are physically secured and attended. Access is strictly limited to only those individuals who require it for a legitimate purpose.
We continuously evolve and update our internal information security policies and our business continuity and disaster recovery plans. We perform risk assessment, security audit, and system-test activities on an ongoing basis. Our employees and contractors receive frequent training and/or reminders regarding information security and protecting the confidentiality of your information.
We are committed to meet or exceed regulatory and industry self-regulatory guidelines regarding privacy, confidentiality, and information
security. On an ongoing basis, we will review and adapt to statutes, regulations, formal private-sector standards, and informal policy guidelines as they apply. In particular, we will comply with all applicable provisions of the Health Insurance Portability and Accountability Act (HIPAA) rules for information security as those take effect.
When you register with us, your personal information is password protected, so only you have access to it. It is your responsibility to ensure the security of your User ID and password. If you believe this security has been violated, please contact VOLA.