The implementation of patient-centric connected healthcare is becoming increasingly utilized. The way patients experience and manage their personal healthcare has changed dramatically in recent years. At the same time, healthcare managers are challenged with implementing and maintaining quality health care delivery that engages patients and their care providers. Patient empowerment through digital technologies such as VOLA’s Connected Healthcare Platform, Electronic Medical Record (EMR) and Electronic Health Records (EHR) are being leveraged to improve patient engagement and overall care. The use of mobile application development for on-demand access to healthcare information, such as genetic test options and genetic counseling, have also made strides in the recent years. These technological innovations drive patient empowerment and allow for greater schedule and cost management through greater patient control over their healthcare.

There is no denying, the healthcare industry has changed drastically in the last two decades. The primary focus of the industry has shifted from providing treatment to patients to ensuring that the patient’s healthcare need’s are met. As a result of this and other factors, healthcare costs have increased radically. In addition, the industry has become more complicated, with a greater number of patient access issues along with different types of care requiring different levels of expertise. This complexity has also contributed to less uniform quality of care across the board.

As a result of this new focus on quality of care and improved patient engagement and ultimately, patient outcomes, the healthcare industry is moving from the practice of looking after the patient treatment to taking care of the entire patient’s life. Healthcare has become a major societal issue, with increased health disparities and the aging population placing increasing stress on healthcare services and its access for all. If this same movement progresses, healthcare costs are expected to increase while healthcare outcomes become more uneven. It is then common to see organizations devoting resources towards promoting better patient health and outcomes through education, preventive measures and disease management initiatives. VOLA’s platform can assist organizations with implementing these initiatives.

The real challenge therefore becomes how to achieve greater patient care while maintaining the affordability of healthcare. One way to achieve this is to implement a coordinated system of care that encompasses a wide range of activities aimed at improving patient health, preventing diseases and conditions and promoting optimal patient safety and education. The role of connected health in patient engagement therefore refers to the integration of the healthcare environment, patient care and technology in order to promote greater patient care and outcomes. Some of the important features of a coordinated system include communication between the patient and healthcare professionals, integrated process assessment, integrated outcomes, and care plans.

These are the results of well-planned and implemented activities that provide improved patient care and enhanced patient safety while maintaining the affordability of healthcare. The success of any healthcare endeavor is dependent on the quality of  care for the patient. The importance of communicating openly with healthcare workers and ensuring that the right information is being provided is not only crucial to overall care but also helps to keep people healthy. When there is ongoing conflict or confusion within the healthcare organization, this can lead to poor communication and affect the patient’s ability to get good healthcare. The introduction of engaging technologies such as such as VOLA’s Connected Health platform has helped to resolve many these problems.

VOLA’s Connected Health in patient engagement provides a platform for the care of the patient to be delivered from the very beginning. The need for health care providers to provide clear instructions, have concise, real-time,  information and be able to provide feedback when necessary is becoming increasingly important. This helps to create a strong connection between the health service provider and the patient throughout the entire healthcare process. The platform increases the ability to share data with others that helps patients to understand and engage with their health needs as best they can and to deal with the challenges that may arise in the healthcare process. It helps patients understand how to make the most of their healthcare and gives them confidence that they will be taken care of properly and with encourage engagement. The care of the patient becomes the main priority and this results in the patient maintaining a strong sense of involvement in their healthcare needs.

Interested in a demo to see our platform can be optimized for your organization? Schedule a demo with the VOLA team today! Contact Us.

VOLA's Connected Health Ecosystem
VOLA’s Connected Health Ecosystem

About VOLA
Our mission is to support the rapidly growing digital transformation of the healthcare industry. We do this by equipping medical offices and telehealth providers with customizable and affordable technology. One of our key differentiators is our ability to connect laboratory tests into the workflow of telehealth services. Additionally, we have a dedicated SaaS product line to support laboratories and laboratory marketing organizations.

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